Book Online

To make it easier and simpler for patients to choose a convenient appointment time we have switched to an online booking system.

Steps

  1. First, you will need to register.
    1. The 'Book Online' button takes you to our online booking portal to collect essential contact details and set up a password.
  2. Once you’ve registered a confirmation email is sent to confirm you have registered.
    1. If you don’t receive an email check your Junk folder, or email info@thehairphysio.com.au
  3. Once you are registered you can use the Portal to make an appointment. Log in and browse the available appointment dates and times and select the one you want.
  4. If you do not see an appointment date/time that is as soon as you would like, I do get cancellations, and have a 'waiting list'.
    1. If you book an appointment and you'd like to be notified if a cancellation happens, and you'd like to be added to the list to be notified please let me know by adding a 'request' to be added to my waiting list in the 'Notes' section at time of booking
  5. For in-person consultations, you will be asked to pay a 50% deposit. This deposit is refundable up to 48 hours before your appointment. Initial Consultations are $180 and include a follow-up consultation to discuss test results.
    1. Post-consultation reviews can also be booked for existing clients. This 30-minute review of your progress is $90.
    2. On-line consultations can be booked but the whole cost of the consultation is paid in advance.
  6. Once booked, an email will be sent to confirm your appointment. It contains a new patient questionnaire and information sheet.
  7. You will receive an email and an SMS text message to remind you of your appointment time a few days prior to the date.
  8. The balance of the appointment fee will be required at your appointment.